IT support, maintenance and managed services
A delivered system is not a finished system. We maintain what we build — and what others built before us — with clear response-time commitments and contacts who know your setup.
What you get
- Corrective maintenance: a named contact when an incident hits
- Ongoing maintenance: fixes, security updates, small improvements
- Monitoring and alerts so we can act before the outage
- Verified backups and tested restore procedures
- On-site visits on Réunion Island when remote work is not enough
Corrective and ongoing maintenance
You have a direct contact who knows your setup. Incidents are handled within contractually agreed response times, and small improvements are absorbed into the maintenance time rather than billed one by one.
Monitoring and prevention
We set up monitoring for servers, applications and critical services: availability, resources, certificates, backups. The goal is to call you before your users notice the problem.
Backups and continuity
A backup that has never been restored is not a backup. We define what needs backing up and how often, and we test restoration regularly. You know exactly what you could lose, and how quickly you can get back up.
Taking over an existing system
We regularly take over maintenance for systems we did not build. It starts with an audit: inventory, points of fragility, dependencies and risks. You receive a written assessment before any commitment.
Frequently asked questions
Other services
- Website design & buildShowcase websites and catalogue sites, with a CMS you can take over yourself and a clean technical foundation built for organic search.
- Web & software applicationsCustom business applications, APIs and platforms, with the integrations and automation that genuinely save your teams time.
- Mobile applicationsiOS and Android applications, from prototype to release on the stores, along with the back end, user accounts and notifications they need.
- Infrastructure, cloud & DevOpsCloud, containers, networking and identity management: reliable, documented environments that you stay in control of.
- Modernise my information systemsAudit, securing and gradual evolution of existing infrastructure, without giving up control of your systems.
Let's talk about your project
Tell us what you need and what your constraints are. We reply within 48 hours with a first view on feasibility and budget.